Legal
Last updated: 2025
Specialist Façade Company FZC ("SFC", "we", "our", or "us") is committed to protecting the personal data of individuals who interact with our website and services. This Privacy Policy explains what data we collect, how we use it, and the rights available to you in relation to your personal information. This policy applies to all visitors and users of our website at sfcfacades.com and is written in accordance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, applicable GDPR principles, and international best practice for data privacy.
Specialist Façade Company FZC is a facade trading and sourcing company registered and operating in the United Arab Emirates, with offices in Sharjah, UAE and Beirut, Lebanon. For any data-related enquiries, you may contact us at: info@sfcfacades.com
We collect personal data through the following means. When you submit an enquiry through our website, we collect the following information: first name and last name, company name and job title, email address, country, and project or requirement details as provided by you. We also collect anonymised data about how visitors interact with our website through Google Analytics. This includes information such as pages visited, time spent on the site, geographic region, device type, and traffic source. This data does not identify you personally and is used solely to improve our website and understand our audience.
We use the personal data we collect for the following purposes: to respond to your enquiry and provide the information or sourcing assistance you have requested, to maintain a record of communications and enquiries for business purposes, to understand website traffic patterns and improve the performance and content of our website, and to comply with applicable legal and regulatory obligations. We do not use your personal data for unsolicited marketing communications. We do not sell, rent, or share your personal data with third parties for their own marketing purposes.
We process your personal data on the following legal bases: legitimate interest — to respond to business enquiries and manage our client and supplier relationships, consent — where you have voluntarily submitted your details through our enquiry form, and legal obligation — where processing is required to comply with applicable law.
We use the following third party services in connection with the operation of our website. Google Analytics: we use Google Analytics to collect anonymised website usage data. Google may process this data on servers located outside the UAE. You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on. Webflow: our website is hosted on Webflow. Webflow processes data submitted through our website forms and stores it securely in accordance with their data protection policy. CRM Software: we may use customer relationship management software to store and manage enquiry data received through our website.
We retain personal data submitted through our enquiry form for as long as is necessary to fulfil the purpose for which it was collected, to maintain business records, and to comply with legal obligations. Anonymised analytics data is retained in accordance with Google Analytics default retention settings.
SFC takes reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. Our website is hosted on a secure platform and all data transmissions are encrypted via HTTPS.
As SFC operates across the MENA region and works with international partners and suppliers, personal data may be processed or accessed in countries outside the UAE. Where this occurs, we take appropriate steps to ensure that data is handled in accordance with applicable data protection standards.
Depending on your location and applicable law, you may have the following rights in relation to your personal data: the right to access the personal data we hold about you, the right to request correction of inaccurate or incomplete data, the right to request deletion of your personal data where there is no legitimate reason for us to continue processing it, the right to object to or restrict the processing of your personal data, and the right to withdraw consent where processing is based on consent. To exercise any of these rights, please contact us at info@sfcfacades.com.
Our website uses cookies to support website functionality and analytics. Cookies are small text files stored on your device when you visit a website. We use essential cookies — necessary for the website to function correctly — and analytics cookies used by Google Analytics to collect anonymised usage data. You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page will be updated accordingly. We encourage you to review this policy periodically.
If you have any questions about this Privacy Policy or how SFC handles your personal data, please contact us at: info@sfcfacades.com